Need help? Reach us anytime at support@dana-home.com

Need help? email us: support@dana-home.com

Wholesale Policy

Reseller Requirements

To qualify for a Dana Home wholesale account, retailers must operate a legitimate business, which can include:

  • A physical storefront

  • An independent e-commerce website

  • A verified presence on established online marketplaces

Retailers must provide a valid business license or tax ID (if applicable) and demonstrate a commitment to representing the Dana Home brand professionally and ethically.

Brand Representation

Retailers are expected to:

  • Accurately describe and represent all Dana Home products

  • Use our logos, product images, and descriptions only in accordance with brand guidelines

  • Maintain the integrity and professional presentation of the brand in all marketing materials and online listings

Sales Channels

Retailers are encouraged to develop their own sales platforms while maintaining compliance with all relevant marketplace policies.
Selling on established online marketplaces is permitted as long as it aligns with the brand’s image and standards.

Prohibited Practices

  • Purchasing items for personal use under a wholesale account is strictly prohibited.

  • Reselling products to other wholesalers or distributors is not allowed.

  • Any misuse of the Dana Home name, logo, or intellectual property may result in account termination.

Account Approval and Order Acceptance

All wholesale applications are subject to review and approval to ensure compatibility with our brand standards and business objectives.

We reserve the right to refuse or cancel any order in cases of suspected fraud, policy violations, or other legitimate business reasons.

Payment Terms

  • All wholesale orders must be paid in full prior to shipment.

  • Payment is accepted through approved methods listed on our website.

Shipping

All items are shipped directly from our Dana Home warehouse.

Free Shipping:
We offer free standard shipping on all wholesale orders purchased through our website.

Fulfillment

  • Orders are typically processed and fulfilled within 1 business day after payment confirmation.

  • In case of bulk or special orders, fulfillment times may vary.

  • We accept B2B and bulk orders from approved wholesale partners.

Damaged or Defective Items

All products are quality-checked before shipment. Upon receiving your order, please inspect all items immediately.

If you find any damaged or defective items:

  • Contact us within 5 days of delivery

  • Provide your order number and photos of the issue

We will work quickly to resolve the issue through replacement, refund, or store credit as appropriate.

Customer Support

For wholesale inquiries or support:

Dana Home
Address: 8128 Tristar Dr, Irving, TX 75063, USA
Phone: +1 (503) 300-4994
Email: support@dana-home.com
Hours: Monday – Saturday, 7 AM – 6 PM EST

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