Need help? Reach us anytime at support@dana-home.com

Need help? email us: support@dana-home.com

Shipping Policy

We aim to deliver your home and outdoor tools safely and promptly. Please review our shipping policy below to understand our delivery process.

Business Information

Business Name: Dana Home
Address: 8128 Tristar Dr, Irving, TX 75063, USA
Phone: +1 (503) 300-4994
Email: support@dana-home.com
Website: https://dana-home.com

Delivery Times

Orders typically ship within 1–2 business days via USPS or FedEx. Standard delivery within the United States takes 3–5 business days.

Order Processing

Order Cut-off Time

2:00 PM EST (GMT-05:00)

  • Orders placed before the cut-off time will begin processing the same day.

  • Orders placed after the cut-off time will begin processing the next business day.

Handling Time

Once your order is confirmed, our team prepares your items for shipment. This process usually takes 1–2 business days. We fulfill orders Monday through Saturday.

Transit Time

After packaging and handoff to the carrier, delivery typically takes 2–3 business days for standard shipping. Shipments depart from our facility Monday through Saturday.

Delays

Weather, carrier issues, or seasonal demand may cause delays beyond our control.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please report it within 48 hours of the delivery scan and include photos of the issue.

Shipping Areas

We currently ship to all 50 U.S. states and Washington, D.C.
Note: We do not ship to U.S. territories or P.O. boxes at this time.

Shipping Costs

Enjoy free standard shipping on all U.S. orders.

Tracking Your Order

Once your order ships, you’ll receive an email confirmation with tracking information. You can track your shipment on our Order Status page or directly through USPS or FedEx.

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