Dana Home offers secure, convenient payment options to make your shopping experience smooth and safe. This policy outlines our accepted payment methods, security measures, and payment processing procedures.

Business Information

Company Name: Dana Home
Address: 8128 Tristar Dr, Irving, TX 75063, USA
Phone: +1 (503) 300-4994
Email: support@dana-home.com
Website: https://dana-home.com

Accepted Payment Methods

Primary Payment Processors

We process all transactions securely through:

• PayPal – Checkout using your PayPal account or as a guest

• Stripe – Secure credit card processing for all major cards

Credit and Debit Cards (via Stripe)

We accept all major payment cards, including:

• Visa (credit and debit)

• Mastercard (credit and debit)

• American Express

• Discover

• Business credit cards for commercial orders

Digital Payment Options

• PayPal (personal or business accounts, with PayPal Credit available)

• Apple Pay (via Stripe for compatible devices)

• Google Pay (via Stripe for compatible devices)

• Link (Stripe’s express checkout option)

Bank Transfers

• ACH transfers for wholesale and large orders

• Wire transfers for international or high-value purchases

• Business checks (subject to verification for wholesale accounts only)

Alternative Payment Options

• “Buy Now, Pay Later” services (subject to approval)

• Financing available for qualified purchases over $500

• Store credit from returns or promotional programs

• Gift cards and promotional credits

Payment Security

Security Measures

Your payment data is always protected through:

• PayPal’s industry-leading buyer protection

• Stripe’s PCI DSS Level 1 compliance — the highest global standard

• SSL encryption for all online transactions

• Tokenization of stored payment data (no card details stored on our servers)

• Advanced fraud detection systems for all transactions

• Two-factor authentication available for enhanced account protection

Information Protection

We do not store complete payment details.

• PayPal: All sensitive data is handled securely on PayPal’s servers

• Stripe: All card data is tokenized and encrypted by Stripe

• No card storage: Dana Home never sees or stores your full credit card number

• CVV codes: Never stored after transaction completion

• Bank details: Only transaction references are kept for records

Safe Shopping Practices

To help keep your transactions secure, we recommend:

• Shopping only on secure networks (avoid public Wi-Fi for payments)

• Checking for “https://” and the padlock icon before entering payment details

• Keeping your payment information private and never sharing passwords

• Monitoring your accounts regularly for unauthorized activity

• Contacting Dana Home immediately if you suspect fraudulent charges

Payment Processing

Order Payment Timing

• Retail orders: Payment is processed immediately upon order placement

• Pre-orders: Authorized at order, charged when the item ships

• Custom orders: May require a deposit; remaining balance due before shipment

• Wholesale accounts: Payment terms follow your account agreement

Payment Authorization

• Authorization holds may be placed for the total order amount during processing

• Final charges are applied once the order ships

• For delayed shipments, expired authorizations may require re-authorization

• Declined or failed payments will result in order cancellation and notification

Processing Times

• Credit/Debit Cards (via Stripe): Immediate processing and authorization

• PayPal Payments: Instant for PayPal balance or linked accounts

• PayPal eChecks: 3–5 business days for bank transfer completion

• ACH Transfers: 1–3 business days

• Business Checks: 5–10 business days for verification and clearance