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Need help? email us: support@dana-home.com

Privacy Policy

1. Introduction

Dana Home (“we,” “our,” or “us”) respects your privacy and is dedicated to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website at https://dana-home.com, make purchases, or interact with our services.

Business Information:
Company Name: Dana Home
Address: 8128 Tristar Dr, Irving, TX 75063, USA
Phone: +1 (503) 300-4994
Email: support@dana-home.com

By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email, phone number, mailing address

  • Payment Information: Credit card details, billing address, payment history

  • Account Information: Username, password, and preferences

  • Order Information: Purchase history, shipping details, and product preferences

  • Communication Records: Customer service messages, reviews, and feedback

2.2 Automatically Collected Information

When you browse our website, we automatically gather:

  • Device Information: IP address, browser type, operating system, device ID

  • Usage Data: Pages viewed, time spent, and click behavior

  • Location Data: General location based on IP address

  • Cookies and Tracking: As described in our Cookie Policy

3. How We Use Your Information

We use collected information to:

  • Process and fulfill orders, including payment and shipping

  • Provide customer service and technical support

  • Manage your account and preferences

  • Send marketing communications (only with your consent)

  • Improve website performance and user experience

  • Comply with legal obligations

  • Detect and prevent fraud

  • Conduct internal business operations and analysis

4. Information Sharing and Disclosure

4.1 Service Providers

We may share information with third parties who help us with:

  • Payment processing (PayPal, Stripe, etc.)

  • Order fulfillment and shipping

  • Marketing and advertising services

  • Web hosting and analytics

  • Customer support platforms

4.2 Business Transfers

In case of a merger, sale, or acquisition, your information may be transferred to the new owner.

4.3 Legal Requirements

We may disclose information to comply with:

  • Court orders or legal processes

  • Law enforcement requests

  • Fraud prevention and protection of rights

4.4 Consent

Information may also be shared with your explicit consent for specific purposes.

5. Data Security

We apply strong security measures to protect your data, including:

  • SSL encryption for secure data transmission

  • Access controls and authentication procedures

  • Regular security updates and audits

  • Employee training on data privacy

  • Secure backup systems

However, no electronic storage method is entirely secure, and we cannot guarantee absolute protection.

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access & Portability: Request access to your information in a portable format

  • Correction: Update or correct inaccurate details

  • Deletion: Request deletion of your data (subject to legal limits)

  • Marketing Opt-Out: Unsubscribe from emails via links or by contacting support@dana-home.com

  • Cookie Control: Manage cookies in your browser settings

7. Cookies and Tracking

Our site uses cookies to:

  • Remember user preferences

  • Analyze traffic and performance

  • Provide personalized recommendations

  • Improve overall functionality

Disabling cookies may affect website performance.

8. Third-Party Links

Our website may include links to other sites. This policy does not apply to third-party sites, and we encourage you to review their privacy policies separately.

9. Children’s Privacy

We do not knowingly collect information from children under 13. If such data is identified, it will be deleted promptly.

10. International Data Transfers

If you’re accessing our site from outside the U.S., your information may be processed in the United States, where privacy laws may differ from your own.

11. Data Retention

We retain personal information as long as needed for operational, legal, or business purposes, depending on:

  • The type of data collected

  • Legal requirements

  • Business needs and account status

12. Texas State Law Compliance

As a Texas-based business, Dana Home complies with all applicable Texas privacy and consumer protection laws, including data breach notification requirements and identity protection standards.

13. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

Dana Home
Address: 8128 Tristar Dr, Irving, TX 75063, USA
Phone: 📞 +1 (503) 300-4994
Email: support@dana-home.com

For privacy-related requests, please include “Privacy Policy” in the subject line.

14. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on our website, and major revisions will be announced via email or site notices.
The “Last Updated” date will indicate the most recent version. Continued use of our services constitutes your acceptance of the updated policy.

15. Legal Disclaimer

This Privacy Policy is governed by the laws of the State of Texas and applicable federal laws of the United States.
Any disputes related to this policy will be resolved in the appropriate courts of Dallas County, Texas.

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